If you would like to provide your feedback using the online version click here.
Section one: use of public transport
How often do you usually use public transport (including buses and trains)?
Section two: process of obtaining accessibility concession
What types of trips do you use public transport for? Select all that apply.
Before you applied, how easy was it for you to find relevant information about the Accessibility Bee Card process? (for example, terms and conditions, the approved assessor list, etc.)
Before and during your application, how easy was it for you to understand relevant information about the Accessibility Bee Card process? (for example, terms and conditions, the approved assessor list, etc.)
How easy was the process of applying for an Accessibility Bee Card?
Section three: impact of the concession
Has the accessibility bee card enabled you to participate in everyday activities more often than you previously did? (for example, social visits, recreation, running errands, etc.)
Has the accessibility bee card enabled you to visit places that you were previously unable to?
Has the accessibility bee card enabled you to be less reliant upon other methods of transportation than you previously were? (for example, taxis, ride-shares, asking family/friends for rides, etc.)
Section four: experiences with public transport
Do you experience any challenges when locating public transport information? (for example, timetables/schedules, signage, service updates, etc.)
Do you experience any challenges understanding public transport information? (for example, timetables/schedules, signage, service updates, etc.)
Section four
Do you experience any physical challenges when using public transport? (for example, difficulty getting onto/off buses/trains)
When you use public transport, do drivers/staff usually assist you when requested/required?
From your perspective, are accessibility concession holders given opportunities to provide feedback on public transport planning and decision-making?
Section five: final comments and demographics
If you have any other feedback you would like to give about the Accessibility Concession and/or using public transport with this concession, please do so in the box below.
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Which gender group do you identify with?
Which age bracket do you fall into?
If you feel comfortable disclosing it, which of these impairment(s) make you unable to drive?
Which ethnic groups do you identify with? Select all that apply.
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